NETWORK MANAGEMENT
Maximising network performance with expert resource.
Maintaining network performance and maximising its availability is critical to the ongoing operation of the housing association. Minimising the downtime of the network and managing the impact of downtime are two key areas where our network management service can help.
We provide a proactive network management service which provides many benefits. As well as maximising the network performance, it provides the IT Department with additional expert resource to manage the network proactively. This allows IT staff to focus on other more strategic projects, safe in the knowledge that the network is being looked after.
The services we can provide is based on the Information Technology Infrastructure Library (ITIL) methodology and it covers the following areas:
- Incident management
- Problem management
- Release management
- Change management
- Configuration management
- Availability management
- Capacity management
- Cost management
- Continuity management
With all of these being regularly monitored and managed, you will have:
- Improved network performance
- Minimised network downtime
- More management time to address strategic projects
- Reduced overall ICT costs
The service can be tailored to accommodate different network architectures and it can take into account internal resource which may work alongside our team of engineers.